1. Introduction
juryfree, LLC (“JuryFree,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who may receive it, and the choices available to you when you use the JuryFree website or purchase a JuryFree product.
JuryFree is a California limited liability company that provides researched jury-service information and document-formatting products to individual consumers.
2. Information we collect
2.1 Information You Provide Directly
Your name.
Mailing address.
Email address.
Telephone number, where required by the applicable court.
Juror identification number.
Summons or service date.
County and state.
Information concerning your circumstances.
Information you enter into a free-text narrative.
Household income and expense information.
Other information you voluntarily provide in connection with a JuryFree transaction.
2.2 Sensitive Information
Some JuryFree products ask you to describe circumstances that may be relevant to a request concerning jury service.
Your health or the health of a family member.
Caregiving responsibilities.
Dependents or household circumstances.
Financial hardship.
Income and expenses.
Other personal circumstances.
JuryFree does not require you to provide information beyond what is reasonably necessary for the product you are purchasing.
Please consider carefully what information you include in a free-text submission.
3. Payment information
Payments are processed through our third-party payment processor.
When you make a payment, your payment-card information is transmitted directly to the payment processor. JuryFree does not receive, see, or store your full card number.
The payment processor may collect and process payment information under its own privacy policy and terms.
4. How we use information
We use personal information primarily to:
Process and fulfill your purchase.
Prepare and deliver a document you have purchased.
Provide access to purchased county information.
Communicate with you concerning your transaction.
Provide receipts and transactional emails.
Respond to customer inquiries.
Maintain transaction records.
Prevent fraud, abuse, and unauthorized use.
Maintain and improve the website.
Comply with legal obligations.
We do not use customer narratives to create profiles, behavioral advertising, or unrelated marketing purposes.
We do not use your personal circumstances to determine whether you should be excused from jury service. That determination belongs to the applicable court.
5. Human review of submissions
At launch, JuryFree’s fulfillment process is manual.
When you purchase a product requiring a customer submission, a human member of JuryFree may read the information you provide in order to prepare and deliver the purchased document.
This includes the contents of free-text narratives and, where applicable, household income and expense information.
JuryFree expects to automate portions of this process in the future. Until an automated fulfillment process is actually implemented, however, customers should assume that a human may review information submitted for fulfillment.
6. How we use customer-written content
For products based on your own writing, we use your submission to produce the document you purchased.
We do not use your narrative to create unrelated products, sell personal information, build advertising profiles, or provide your circumstances to data brokers.
We do not sell customer narratives.
7. Information sharing
We may disclose personal information to service providers that help us operate the business, including providers involved in payment processing, website hosting, email delivery, security, information technology, and other services necessary to operate the website and fulfill transactions.
Service providers receive information reasonably necessary to perform the services they provide.
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.
We do not provide customer narratives to data brokers.
We may disclose information when reasonably necessary to comply with applicable law, respond to lawful legal process, protect the rights, property, or safety of JuryFree, our customers, or others, investigate fraud or abuse, or protect the security or integrity of our systems.
8. Courts, employers, physicians, and other third parties
JuryFree does not submit your documents to courts on your behalf unless a particular service expressly states otherwise.
If you choose to provide a JuryFree document to a court, employer, physician, or other person, that disclosure is made by you.
Certain JuryFree products are specifically intended for completion by a physician or employer. JuryFree does not control what those third parties do with information you provide to them.
9. Email communications
At launch, JuryFree uses email primarily for transactional purposes, including purchase confirmations, receipts, document delivery, responses to customer inquiries, and other communications directly related to a transaction.
If JuryFree later introduces marketing communications, we will provide any notices and choices required by applicable law.
10. Cookies and similar technologies
JuryFree may use cookies and similar technologies that are reasonably necessary to operate, secure, and maintain the website.
At launch, JuryFree does not use advertising cookies or similar technologies for behavioral advertising, cross-context behavioral advertising, or the sale of personal information.
If JuryFree introduces analytics, advertising, or other non-essential tracking technologies in the future, JuryFree will update this Privacy Policy and provide any notice, consent, or opt-out mechanisms required by applicable law.
You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the operation of portions of the website.
11. Data retention and deletion
JuryFree does not retain customer information indefinitely.
Our general retention periods are:
Customer-submitted narratives, hardship descriptions, health-related information, caregiving information, and household income or expense information: generally deleted within 180 days after fulfillment of the applicable transaction or the last substantive customer communication concerning that transaction, whichever is later.
Documents prepared for a customer: generally deleted within 180 days after fulfillment or the last substantive customer communication concerning the transaction, whichever is later.
Routine customer-service communications: generally retained for up to two years.
Transaction, payment, accounting, tax, and business records: retained for the period reasonably necessary to comply with applicable legal, tax, accounting, fraud-prevention, dispute-resolution, and other legitimate business requirements, which may be longer than the periods stated above and may be up to seven years where applicable.
Information subject to a legal hold, pending dispute, investigation, governmental request, or other legal obligation: retained for as long as reasonably necessary to satisfy that obligation.
JuryFree does not use the retention periods above as a reason to retain customer narratives longer than necessary to provide the service.
When information reaches the end of its applicable retention period, JuryFree will delete it, securely dispose of it, or irreversibly de-identify it, subject to applicable law and legitimate legal or business requirements.
12. Security
JuryFree uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure, and JuryFree cannot guarantee absolute security.
13. Your privacy choices, and California
The California Consumer Privacy Act applies to businesses that meet one of its statutory thresholds. JuryFree does not currently meet any of them, and so is not currently subject to the CCPA. If that changes, we will provide the rights, disclosures and procedures the statute requires, and we will say so on this page.
That is a statement about which law applies. It is not a reason to treat your information carelessly, so the following apply as a matter of company policy whether or not a statute compels them:
- We do not sell personal information, and we do not share it for cross-context behavioral advertising.
- You may ask what we hold about you, and we will tell you.
- You may ask us to delete it, and we will, except where we are required to keep a record for tax, accounting or legal reasons.
- You may ask us to correct it if it is wrong.
- We will not treat you differently for asking.
To make any of these requests, contact us at privacy@juryfree.com with the subject line “Privacy Request”. We may take reasonable steps to confirm your identity first. We will respond within a reasonable period, and if we cannot do what you asked, we will tell you why.
Residents of other states may have rights under their own state’s law. Where such a law applies to us, we will provide the rights and procedures it requires.
14. Children’s information
JuryFree is intended for adults.
Jury summonses are issued to adults, and JuryFree does not knowingly direct its services to children.
If you believe a child has provided personal information to JuryFree, please contact us so that we can evaluate the appropriate response.
15. Third-party websites
The JuryFree website may contain links to websites operated by courts, government agencies, payment processors, or other third parties.
JuryFree is not responsible for the privacy practices of those websites.
You should review the privacy policy of any third-party website before providing personal information.
16. Changes to this policy
We may update this Privacy Policy periodically.
The revised policy will be posted on this page with a new effective date. If required by applicable law, we will provide additional notice concerning material changes.
17. Contact us
For privacy questions or requests, contact privacy@juryfree.com.
juryfree, LLC
California